Outcess Solutions Nigeria Limited Recruitment 2023, List of Vacancies and How to Apply

Outcess Solutions Nigeria Limited Recruitment 2023, List of Vacancies and How to Apply

Outcess Solutions Nigeria Limited is an integrated customer engagement and business process outsourcing company. At Outcess, we believe that digital technologies are driving a paradigm shift in how we live, work, and play. This shift makes it possible and imperative for businesses to radically reshape how they interact and transact with customers and partners, seamlessly connecting and enhancing all aspects of their operations.

List of Current Job Vacancies at Outcess Solutions Nigeria Limited Recruitment

The following vacancies are currently available at Outcess Solutions Nigeria Limited Recruitment

• Customer Care Representative
• Telesales Agent
• Customer Success Lead

Read: Global Manpower Limited Recruitment

Requirements for Customer Care Representative

• HND / Bachelor’s Degree in Mass Communication or other related fields.
• Candidate must be within the age bracket of 23 – 36 years
• Relevant experience (6 months – 1 year) in Customer Service is an advantage
• Strong phone contact handling skills and active listening.
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Excellent written and verbal communication skills.

Requirements for Telesales Agent

• Higher National Diploma (HND), OND, B.Sc / BA Degree
• Proven experience as a telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems(Training would be provided if you don’t have this knowledge)
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints

Requirements for Customer Success Lead

• HND / Bachelor’s Degree or Master’s Degree in Sales / Customer Service/Communications/Business Administration or other related fields.
• Candidate must be within the age bracket of 25 – 45years
• Relevant experience (3 – 7 years) as a customer success lead is an advantage
• Strong negotiation skills.
• Excellent organizational and time-management skills
• High computer literacy and ability to learn new software.
• Customer orientation and ability to adapt/respond to different types of characters.
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Excellent written and verbal communication skills.
• Language skills. Must speak fluent English and at least one of the 3 major Nigerian Languages – Hausa, Igbo, Yoruba.
• Must have NYSC Discharge Certificate/Exemption letter.
• Must reside in Lagos preferably mainland axis.

Read: Next Gear Group Recruitment

How to Apply for Outcess Solutions Nigeria Limited Recruitment

If you are interested in any of the above-listed positions, kindly submit your application form or CV here: Click here to apply online before the application closing date.

Application Closing Date for Outcess Solutions Nigeria Limited Recruitment

The last day to submit your application is 24th November 2023.